Info

Service desk

Access to the TraIT service desk

ServiceDesk Contacts

 

Users of TraIT tools are supported by the TraIT service desk. If you have any questions regarding TraIT or any of the tools, please contact us.

For advice on how TraIT could support your research, please e-mail us.

To start using a TraIT tool, please follow the steps described in the specific tool section, or the general steps found here.


The service desk functions from 9:00 until 17:30 from Monday to Friday.

The fastest way to reach the CTMM-TraIT service desk is by using the self service desk (TOPdesk) via http://trait.topdesk.net. Here you can log in and create a call 24 hours a day. The call will be processed as soon as possible.

Alternatively, you can email the CTMM-TraIT service desk at: servicedesk@ctmm-trait.nl

Or, you can reach the CTMM-TraIT service desk by telephone on +31 (0)88 1167500
from 9:00 until 12:30 and from 13:30 until 16:00 from Monday to Friday.

 

The TraIT Service Desk is shared with BBMRI.nlBBMRI.nl